Operations
Operations workflows that leave Slack and spreadsheets.
Zerg turns recurring operational processes into software with state, permissions, integrations, validation, and human review built in.
Evidence
state
workflows with durable state and audit trails
review
review where judgment matters
ops
alerts, retries, and dashboards included
The problem
The hard part is the interface between systems.
The work is not hard because one screen is complicated. It is hard because the workflow touches docs, vendors, queues, approvals, data, and edge cases no off-the-shelf tool owns.
What we deploy
A loop that can keep operating after delivery.
- 01
Map the process, owners, data sources, permissions, exception paths, and success signals.
- 02
Generate the workflow app, admin surfaces, notifications, automations, and review checkpoints around real operations.
- 03
Keep watching for broken integrations, stuck states, missing approvals, and process drift so the system improves instead of decays.
Who this is for
Operations teams, platform teams, and leaders replacing brittle spreadsheet-plus-Slack processes with software the business can actually run.
Surface area
Operations