Privacy Policy

Epoch AI, Inc. ("Epoch AI," "Zerg AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered software development platform and related services, including SMS/MMS messaging services provided through our AI assistants.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Information: Company name, job title, and other professional details you choose to provide.
• Communication Data: Messages, files, and content you send through our AI assistants, including SMS/MMS messages.
• Payment Information: Billing address and payment details processed through our secure payment providers.

Information Collected Automatically

• Usage Data: Information about how you interact with our services, including features used, actions taken, and time spent.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Log Data: Server logs that record requests made to our services.

SMS/MMS Messaging Data

When you communicate with our AI assistants via SMS/MMS, we collect phone numbers, message content, timestamps, and delivery status information to provide and improve our services.

Code and Repository Data

When you use our AI assistants for software development tasks, we may collect:

• Code Content: Source code, configuration files, and related content you provide to or generate through our AI assistants.
• Repository Metadata: Repository names, branch information, commit history, and file structure when you connect external repositories.
• Development Context: Error messages, logs, and contextual information needed to assist with your development tasks.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Enable AI assistants to communicate with you via SMS/MMS
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Third-Party AI Service Providers

To provide our AI-powered services, we use third-party large language model (LLM) providers. When you interact with our AI assistants, your prompts and code may be transmitted to these providers for processing.

Our current AI service providers include:

• Anthropic: Provider of Claude AI models. Privacy Policy
• OpenAI: Provider of GPT models. Privacy Policy

We select providers that offer enterprise-grade data protection and do not use customer data for model training. We maintain data processing agreements with these providers to ensure appropriate safeguards for your information.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With vendors who assist in providing our services (e.g., cloud hosting, SMS delivery, payment processing).
• Legal Requirements: When required by law, subpoena, or government request.
• Protection of Rights: To protect the rights, property, or safety of Epoch AI, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Request a portable copy of your data.
• Opt-Out: Opt out of marketing communications and SMS messages.

To exercise these rights, please contact us at privacy@zergai.com.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information as defined by the CCPA.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Data Residency and International Transfers

Our Services are hosted primarily in the United States. Your information, including code and messages, is processed and stored on servers located in the United States.

When you use our Services, your data may be transmitted to our third-party AI providers, whose servers may also be located in the United States or other jurisdictions.

If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.