Help Center
Get help with your Zerg AI assistant, account management, and SMS messaging services.
SMS/MMS Messaging
Your Zerg AI assistant communicates with you via SMS/MMS messaging. Here's how to manage your messaging preferences:
Unsubscribe
Reply STOP to any message to opt out of SMS communications from your Zerg AI assistant.
Resubscribe
Reply START or YES to resume receiving messages after opting out.
Get Assistance
Reply HELP to receive information about how to contact support or manage your preferences.
Standard message and data rates may apply. Message frequency varies based on your interactions. Consent to receive SMS messages is not required to use our services.
Frequently Asked Questions
How do I get started with my Zerg AI assistant?
After creating your account, you'll be assigned a dedicated AI assistant with its own phone number. You can communicate with your assistant via the web dashboard, API, or SMS/MMS messaging. Visit our documentation for detailed setup guides.
How do I stop receiving SMS messages?
Simply reply STOP to any SMS message from your Zerg AI assistant. You will immediately be unsubscribed and receive a confirmation message. You can resume messages at any time by replying START.
Is my data secure?
Yes. We use industry-standard encryption for data in transit and at rest. Your messages and personal information are protected according to our Privacy Policy. We never sell your data to third parties.
What can my AI assistant help me with?
Your Zerg AI assistant can help with software development tasks including code generation, code review, debugging, documentation, and project management. It can also assist with scheduling, reminders, and general task management through natural conversation.
How do I change my phone number?
You can update your phone number in your account settings on the web dashboard. After updating, you may need to verify your new number before SMS messaging is enabled.
How do I delete my account?
You can delete your account from the account settings page or by contacting us at support@zergai.com. Upon deletion, your personal data will be removed within 30 days as outlined in our Privacy Policy.
Will I be charged for SMS messages?
SMS messaging is included with your Zerg AI subscription at no additional cost from us. However, standard message and data rates from your mobile carrier may apply. Check with your carrier for details about your messaging plan.